Sunny London Return & Refund Policy
At Sunny London, we want you to love your fragrance experience. If for any reason you’re not completely satisfied with your purchase, we’re here to help.

🛍️ Returns
You may return unused and unopened products within 7 days of delivery.

To be eligible for a return, the item must be in its original packaging and in the same condition you received it.

📦 Damaged or Broken Items
If your item arrives damaged or broken, please contact us within 48 hours of delivery.

Kindly provide clear photos of the broken item and the packaging so we can process a replacement or refund.

🔁 How to Request a Return
Email us at info@sunnyslondon.co.uk with your order number.

Clearly state the reason for your return and attach any relevant photos (for damaged items).

Our team will respond within 24–48 hours with next steps.

💸 Refunds
Once your return is received and inspected, we will notify you.

If approved, your refund will be processed to your original payment method within 5–7 business days.

🚫 Non-Returnable Items
Opened or used perfumes

Items returned after 7 days of delivery